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Privacy Policy

Last updated: September 24, 2026

This Privacy Policy describes how ScaleInfinite Private Limited ("ScaleInfinite", "we", "us", or "our") collects, uses, and protects your personal information when you visit our website at https://scaleinfinite.fr (the "Site") and use our cloud platform services (the "Services").

Information We Collect​

Information you provide directly​

  • Account information: name, email address, and organization details when you register for an account.
  • Contact information: when you contact us by email, chat, or through our support channels.
  • Billing information: payment details processed through our payment providers. We do not store full card numbers on our servers.

Information collected automatically​

  • Usage data: pages visited, features used, and actions performed on the Site and Services.
  • Device and log data: IP address, browser type, operating system, referring URLs, and access times.
  • Cookies and similar technologies: see the Cookies section below.

How We Use Your Information​

We use the information we collect to:

  • Provide, operate, and improve the Site and Services.
  • Create and manage your account and authenticate your sessions.
  • Respond to your inquiries and provide customer support.
  • Process payments and send billing notices.
  • Monitor and secure our infrastructure, detect abuse, and prevent fraud.
  • Send service announcements, updates, and (with your consent where required) marketing communications.
  • Comply with legal obligations.

Cookies​

We use cookies and similar technologies to:

  • Keep you signed in and remember your preferences (essential cookies).
  • Understand how visitors use the Site through analytics (analytics cookies).
  • Deliver relevant content and advertisements (advertising cookies), where applicable.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Most browsers allow you to manage cookies through their settings. Disabling essential cookies may affect Site functionality.

Sharing of Information​

We do not sell your personal information. We share information only with:

  • Service providers: hosting, analytics, payment processing, and email delivery partners who act on our instructions.
  • Authorities: when required by law, regulation, or valid legal process.
  • Business transfers: in the event of a merger, acquisition, or asset sale, subject to this Privacy Policy.

Data Retention​

We retain personal information only as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. Account data is deleted or anonymized after account closure, except where retention is legally required.

Data Security​

We apply appropriate technical and organizational measures to protect your information, including encryption in transit (TLS), access controls, and regular security reviews of our Kubernetes and Docker-based infrastructure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers​

Your information may be processed in countries other than your own. Where data is transferred outside the European Economic Area, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

Your Rights (GDPR)​

If you are located in the European Economic Area, you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Erase your personal data ("right to be forgotten").
  • Restrict or object to processing.
  • Data portability: receive your data in a structured, machine-readable format.
  • Withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at info@scaleinfinite.fr.

Children's Privacy​

The Site and Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, please contact us and we will delete it promptly.

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy​

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Site after changes constitutes acceptance of the updated policy.

Contact Us​

If you have questions about this Privacy Policy or how we handle your personal information, contact us: